“Dear Mr. Clark,
We recently had your company install a new roof. I would be totally remiss if I did not write to address our satisfaction with this project.
Our initial contact was Barry Riddick who did a very thorough evaluation of our roofing problems discussing cost of repair or cost of roof replacement. He promptly provided formal Quotes covering both options along with detailed drawings calling out the dimensions of our roof. When asked to edit the replacement quote to indicate details of ice and water flashing the revised quote was promptly provided.
Dealing with Mark Wiseman and his crew was an absolute delight. Mark’s decisions regarding starting the job based on the Bayfront weather reflected judgement and concern for his crew and your company’s liability. The job was completed in one day and the cleanup following completion was amazing. These guys deserve a great “Well done!” While coordinating everything, Gina kept everything and everybody right on track.
Please feel free to refer any prospective customers to Bernadette and me. You can rest assured they will receive our highest recommendation. Sometimes blocking a parking spot does pay dividends.
Mr. Norman Carricks”