“Dear Mr. Clark,
We recently had your company install a new roof. I would be totally remiss if I did not write to address our satisfaction with this project.
Our initial contact was Barry Riddick who did a very thorough evaluation of our roofing problems discussing cost of repair or cost of roof replacement. He promptly provided formal Quotes covering both options along with detailed drawings calling out the dimensions of our roof. When asked to edit the replacement quote to indicate details of ice and water flashing the revised quote was promptly provided.
Dealing with Mark Wiseman and his crew was an absolute delight. Mark’s decisions regarding starting the job based on the Bayfront weather reflected judgement and concern for his crew and your company’s liability. The job was completed in one day and the cleanup following completion was amazing. These guys deserve a great “Well done!” While coordinating everything, Gina kept everything and everybody right on track.
Please feel free to refer any prospective customers to Bernadette and me. You can rest assured they will receive our highest recommendation. Sometimes blocking a parking spot does pay dividends.
Mr. Norman Carricks”
I am writing this letter to advise you of the professional manner in which the representative conducted himself from inception to completion.
I was searching for a roofer, and one day I saw the van, so I wrote the phone number down. Little did I know, seeing your van was a blessing from God.
I had several roofers come to my home, but Barry was the sole one who said he wanted to inspect the attic, as I had a puncture on the roof. Because he was so thorough, I decided to have Clark Roofing replace the roof. When I texted Barry to let him know that I planned to use Clark, he responded immediately to get the job scheduled. I am very impressed with Barry’s professionalism, and if all of your employees emulate his commitment to service, your company will go far.
In today’s technological advanced age, too many companies do not emphasize customer service. Regardless of what century we are in, customer service is vital. Yet, many companies do not realize how important it is. I could have had the work done by another company for a lower price, but because I was so impressed, I decided to have Clark install the roof.
Thank you so much, and should I require a roof replacement in the future, I will contact Clark.
Ms. Jo A. Harris”
“We just had our trim (soffit and fascia) wrapped in aluminum and vinyl by Clark. They gave us a very fair price and did an outstanding job. The work was done quickly and thoroughly. They met our deadline and worked with us the be sure we were completely satisfied with results. I would recommend them to anyone that wanted exterior sding, roffing or trim work done! A real pleasure working with professionals.” -Bill B. from Sawyer’s Mill